Blue Cross and Blue Shield of Texas Celebrates 25-Year Partnership With Abilene, Texas

 

Blue Cross and Blue Shield of Texas Marks 25-Year Partnership With the City of Abilene



In 1997, when Blue Cross and Blue Shield of Texas opened the doors to its new office in southeast Abilene, there were roughly 200 employees. 25 years in, the BCBSTX Abilene office is one of the city’s leading employers, with a workforce of more than 1,000.

When BCBSTX opened its Full Service Unit on Feb. 3, 1997 to support its Federal Employee Program, the company was driven by the philosophy that it could better serve its members by expanding beyond its Richardson headquarters into local communities like Abilene.

The Abilene office, which became the first of what would be a series of FSUs situated across the state, has played a key role in BCBSTX providing assistance to more than six million members in Texas and beyond.

The Abilene center ranks among the city’s top 10 employers, a distinction made possible largely through its association with the Development Corporation of Abilene, the organization that was instrumental in bringing BCBSTX to the city.

The partnership and commitment to Abilene is as strong as ever. In 2017, BCBSTX invested in a significant office remodel to help with a revitalization effort afoot in the city. The extensive renovation gave a much-needed facelift to the office work areas and included such amenities as an on-site gym and cafeteria to foster an inspiring and healthy work environment.

In addition to investing in the office infrastructure, BCBSTX is also investing in its employees by implementing comprehensive training programs and offering competitive salaries with benefits. The Abilene center trains and employs customer advocates, claims adjusters, and case managers, who are typically registered nurses or nurse practitioners.

An event is being planned for later this year to commemorate the BCBSTX’s 25th anniversary in Abilene. Details will be released when finalized. 

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