What “Client Experience” Actually Means in Insurance
Client experience is not exclusive to hotels or tech companies. In insurance, it is a primary differentiator and one of the key elements an agent
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Client experience is not exclusive to hotels or tech companies. In insurance, it is a primary differentiator and one of the key elements an agent
Most insurance policies read as if they were written by robots for other robots. Even the most astute clients glaze over when you start talking
People often have strong opinions about STM insurance. Some agents dismiss it right away, while others overpromote it. The reality is usually somewhere in between.
Agility is informing ACA agents of an opportunity to provide direct feedback to CMS on new ACA marketplace rules. The proposed Notice of Benefit and
If you ask most agents why clients leave, you’ll hear the usual suspects:“They found something cheaper.”“A carrier pulled out.”“Another agent promised them the moon.” The
A key insurance trend for 2026 is already having an impact. Molina Healthcare is announcing its exit from the traditional Medicare Advantage and Prescription Drug
In our previous article on the proposed 2027 CMS Medicare Advantage rates, we focused on the potential impact of these rates on MA carriers’ 2027 MA benefits.
Every agency has that agent. The one who consistently stays booked during enrollment season, writes quality business year-round, remains calm when carriers adjust commissions, and
Agility has discussed year-round Medicare SEP opportunities for healthcare access, including how Medicare-rated 5-star health plans can enroll people every month. To demonstrate the scale
You probably haven’t been tracking Medicare Advantage rate news, as you’re working hard to help MA clients in MA Open Enrollment. CMS is proposing nearly
The binder payment deadline for your Cigna Healthcare clients is now January 31, 2026, for plans effective January 1, and February 28, 2026, for plans
Bigger production, bigger rewards. Earn HealthSpring Supplemental Benefits as HealthSpring continues the Wincentive bonuses program to add to your commissions. For underwritten Medicare Supplement Plans
As we approach 2026, Social Security, Medicare, and Medicaid are changing. These changes will impact your clients’ budgets, plan choices, and long-term coverage. For independent
If you’ve been around ACA long enough, you know one thing is always true – change is always a certainty. For years, clients had at least
We discussed why it is Living Benefits Awareness Month and how it enables you to start meaningful client conversations about coverage they may not yet
Welcome to the final 24 hours of ACA Open Enrollment. This is the sprint at the end of a marathon that affects your January book
The last 72 hours can be highly productive if you stay focused and keep your prospect communication clear and concise. Here’s how to make these
Molina Healthcare is excited to announce its 2026 ACA broker renewal program, which rewards agents’ hard work and loyalty! The bonus payment is a one-time
As we begin 2026, we want to revisit our article discussing the significant FIDE and HIDE opportunities available year-round. Today, we want to feature our
Elevance is reinstating select products for electronic enrollment platforms nationwide. The following Medicare Advantage plans will be available for online quoting and enrollment. Contract-PBP-SEG