Agility has many great insurance payer partners, and they often give us detailed information insurance agents can use to run a better business. Today, McLaren Health Plan is sharing breaking news for insurance agents.
McLaren Health Plan has consolidated its MHP Agent email contacts into one easy-to-remember address: [email protected]. Use one email address for all your McLaren Health Plan service needs, such as:
- Commissions inquiries
- Appointment Information
- Direct deposit/ACH payment questions
- How to find your book-of-business
- Where to go to order materials and more!
Don’t forget to add MHP Agent Services ([email protected]) to your contacts or address book.
EFT Consent Notice
McLaren Health Plan requires an EFT Payment Consent form on file for all MHP members who pay by EFT. The consent is valid for two years, after which members must opt-in and complete the EFT consent form again.
Our partner wants you to speak to your clients about this requirement. In the next few weeks, your McLaren Health Plan clients will receive a letter informing them their EFT consent form has expired.
If your clients receive this letter and don’t return a completed form, they may not be able to continue using EFT as their payment method. Members would have to switch to making payments by check or mail.
McLaren Health Plan also encourages members to pay their premium online through Instamed and select Autopay. It’s quick, easy, and secure!
Members can also visit www.mclarenhealthplan.org/mclaren-health-plan/make-a-payment-mhp to view their options on premium payments.
If your members have any questions about this, they can call the McLaren Health Plan finance department to inquire about EFT payments or confirm that their EFT consent is still valid. They can call 810-733-9528, Monday through Friday, 8:30 a.m. to 5 p.m. (TTY: 711).
If you have any questions, contact MHP Agent Services at [email protected].
No contract with McLaren Health Plan? Contract now on our McLaren Health Plan contracting page and start selling these valuable plans. You can also contact Agility at (866) 590-9771 or email [email protected] with questions about contracting with McLaren Health Plan.
Agility and McLaren Health Plan, thank you for your time and help in addressing this urgent issue for McLaren Health Plan clients!
