Major UnitedHealthcare News Impacting Medicare Agents

Agility announces updates regarding UnitedHealthcare.
Beginning June 1, UnitedHealthcare will no longer pay new or renewal commissions on Medicare Prescription Drug Plans. This effectively ends agent participation in the market through UnitedHealthcare products.

UnitedHealthcare is also announcing the end of lifetime commissions on its UnitedHealthcare AARP Medicare Supplement products in Florida, Maine, Maryland, New Mexico, and Texas. The end of commissions impacts both new and internal replacements for applications with signature dates on or after June 4, 2025, and an effective date of July 1, 2025, or later.

Commissions will be reallocated in Texas in years 8-10, with commissions reallocated in Florida, Maine, Maryland, and New Mexico in years 7-10. The UnitedHealthcare AARP Medicare Supplement products are the only products impacted by this announcement, which was emailed to contracted agents working in these states on May 20.

UnitedHealthcare Group (UHG) Chief Financial Officer John Rex revealed in last week’s earnings call that UHG will incorporate higher cost experiences and expectations into its 2026 Medicare Advantage bids due soon to CMS. Medicare agents need to plan for decreased Medicare Advantage benefits from United in their higher-cost areas and be ready for UnitedHealthcare to possibly leave these areas entirely.

Carolina Alcorta, our Medicare product specialist, is here to answer your questions about how this news from UnitedHealthcare impacts the Medicare market and what agents’ next steps should be. You can contact her or schedule a virtual face-to-face meeting to assist you.

Visit our Medicare contracting page now to find Prescription Drug Plan alternatives to contract with in your markets. If needed, you can also see Medicare Supplement products available in Florida, Maine, Maryland, New Mexico, and Texas.

Agents can also contact Agility at (866) 590-9771 or email [email protected] to contact the agent support team about all insurance-related assistance. Agility can add you to our free weekly email list for tips and vital information.

Agility will inform you about the latest news from UnitedHealthcare and all other Medicare payors as soon as possible.

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