Understanding What Your Clients Really Want—And How to Deliver

Determining what clients want and how to deliver it can be a challenge when you consider that price appears to be, on the surface, the biggest factor in client decisions. What agents must do, however, is realize the truth about clients: It’s not always about the lowest price. Clients have many different “wants” that drive […]
Close the Deal Using Testimonials and Case Studies

Selling health insurance is tricky. Agents sell to a skeptical market with many options, and prospects want to feel confident they’re making the right decision. That’s where social proof comes in. Social proof occurs when consumers relate to experiences and people like themselves and use that to validate their own decisions. In health insurance, testimonials, […]
CMS Releases List of Consumer Selected 5-Star Hospitals by State

Whenever serious illness strikes us or our loved ones, we want the best healthcare resources to improve their well-being quickly. Inpatient hospital care is an essential resource for serious illness. We want the best hospital resources available to facilitate improved outcomes quickly. As an agent, you can assist your clients by showing them the best […]
The Value of Medicare Agents: What MedPAC Overlooked

The recent MedPAC presentation on Medicare agents has sparked significant discussion in the industry, particularly regarding agents’ roles, compensation structures, and concerns about potential financial incentives. While MedPAC’s report acknowledges many beneficiaries rely on agents to navigate their Medicare choices, it raises concerns about agent compensation and marketing practices. However, as NABIP (National Association of […]
Making Insurance Simple and Relatable Through Storytelling

Let’s be honest, insurance isn’t the most exciting topic. Most of us don’t wake up thinking, “Wow, I can’t wait to read insurance policy endorsements today!” We forget that insurance is for real people who have real risks and want absolute peace of mind for themselves and their families. Complex insurance jargon and fine print […]
How to Build Lifelong, Mutually Beneficial Client-Agent Relationships

The insurance world is all about relationships, with the longer the relationship, the better! The Holy Grail relationship is a lifelong, mutually beneficial client relationship delivering repeat business from happy clients happy to talk about it. Finding the Holy Grail is as tricky for insurance agents as it was for Indiana Jones in his movie, […]
Great News – Kroger Pharmacy is Back In-Network with Cigna Medicare Plans!

Hello Valued Partners, We have an important update that will positively impact your Medicare clients! Kroger Pharmacy is back in-network with Cigna Medicare Advantage (MA) and Part D (PDP) plans for 2025. This means beneficiaries who prefer Kroger as their pharmacy can now take advantage of in-network benefits, making prescription access even more convenient. What […]
Seizing the Medicare Opportunity – Market Trends and What They Mean for Sales Agents

The Medicare market is evolving rapidly, driven by an aging population and continual changes in healthcare policies. With enrollment numbers steadily increasing and beneficiaries seeking more tailored coverage options, the landscape is ripe with opportunity. Now is the time for sales agents to align with these market shifts and position themselves as trusted advisors in […]
Important Compensation Update for Gold Kidney Health Plans

Hello Valued Partner, As your trusted product specialist, Agility wants to inform you about an important update regarding the compensation structure that will take effect soon. This change may impact your business, and we want to ensure you have all the details you need to navigate this transition smoothly. What’s Changing? Effective March 1, 2025, […]
The 2025 Carrier Challenges That Will Impact Agents

In 2025, all insurance carriers will face challenges that negatively impact their business, which will also impact agents. This article explains these challenges and delivers tips on still thriving in 2025. Most of these challenges revolve around one four-letter word: cost. MLR Rising Direct health insurance costs, called Medical Loss Ratios (MLRs), are rising beyond […]
Anthem No Longer Kentucky Medicaid Managed Care Organization (MCO) January 1

Attention all Kentucky Medicare Agents, Agility has learned that Anthem has moved all its Dual Eligible Special Needs Plans (DSNP) in Kentucky to non-marketed status on January 1, 2025. This is because Anthem lost its MCO status with the State of Kentucky. Anthem is asking Agility to distribute the information below for agent reference: The […]
New Physicians Mutual Medicare Supplement Bonus Great New Year Revenue Enhancer

Agility partner Physicians Mutual Medicare Supplements’ new monthly bonus program is an exciting way to enhance your revenue in 2025. The information below provides an overview of this program. #Who is Eligible? Eligible Medicare agents include the original writing agent and the agent of record on the policy – agents, General Agents, Licensed Only Agents […]
Guidelines for Compliant Marketing During the 2025 Medicare Advantage Open Enrollment Period

We are in the Medicare Advantage Open Enrollment Period (MA OEP) until March 31, so it is crucial to understand the specific marketing rules that apply during this time. These rules ensure compliance with Centers for Medicare and Medicaid Services (CMS) regulations to protect beneficiaries and maintain ethical marketing practices. What You Can Do Host […]
The 2025 Carrier Challenges That Will Impact Agents

In 2025, all insurance carriers will face challenges that negatively impact their business, which will also impact agents. This article will explain these challenges and give tips on still thriving in 2025. What are the challenges carriers face that impact your books of business? Most revolve around one four-letter word: cost. MLR Rising Direct health […]
Secret Shopper Results All Medicare Agents Need for CMS Compliant Selling

Agility partner Humana has graciously shared the results of Humana’s internal secret shopper survey from the last Medicare Annual Enrollment Period, which was completed on Dec. 7. The findings from the shopping are listed below. Agility thanks Humana for this invaluable information, as we all need to maintain compliance with Centers for Medicare and Medicaid […]
New FCC Rules and FTC Activities on Lead Generation

Agility wants to inform all agents about recent FCC rules and FTC actions impacting lead generation and your compliance business operations. Agents using vendors for lead generation need this information ASAP to maintain compliance with these new rules. Failing to execute these new rules will make your lead-generating activities non-compliant and jeopardize your business, so […]
Current Medicare Disaster Special Election Periods (SEPs) Nationwide

Throughout the year, there are often SEP’s that could open enrollment opportunities for you as an agent and your prospects. It’s easy to miss these SEP’s, so we’ve compiled a list for you! A SEP can be triggered by anything the Centers for Medicare and Medicaid Services (CMS) deems significantly negatively impacting a Medicare beneficiaries’ […]
Selling Opportunities Continue Past December 7th

Although the Medicare Annual Enrollment Period (AEP) ends on Dec. 7, your selling season does not end on that date! After Dec. 7, look to your Turning 65 campaign to enroll new to Medicare clients. For those of you selling ACA plans, this means downloading your T65 book from Health Sherpa, or directly from ACA […]
The Future of ACA – Cloudy With a Chance of Status Quo

The future of the ACA is cloudy with a chance for the status quo to remain. But why does this matter to you? Elections have consequences, and the 2024 President-elect expressions of consistent opposition to the ACA signals potential reductions in administrative support, including enrollment resources and program marketing. Recent Supreme Court rulings, however, make […]
Only 19 Days Left For Medicare AEP – Three Things to Do to Maximize Revenue

As of today, there are 19 days left in Medicare Annual Enrollment!With time flying by, we need to make sure you are finishing this period strong by remembering these following things to maximize your revenue: 1. Protect your renewals – stay on top of your cancellations Your Medicare carrier partners should be receiving notice from […]