Centra Health will no longer be in-network for Humana Medicare Advantage plans, effective January 1, 2026. Humana Medicare Advantage members will lose in-network access to Centra Health facilities.
Thousands of Medicare Advantage members in North Carolina will lose in-network access to Centra Health facilities on January 1, 2026, and will face significantly higher out-of-network costs to access them under their current Humana Medicare Advantage plans after this date. If you have Humana Medicare Advantage members in Virginia, you need to:
- Identify the Medicare coverage options in your Virginia markets that still provide in-network access to Centra Health facilities on and after January 1, 2026, that you can present to the clients wanting to have in-network access to Centra Health facilities.
- Identify in your records the Humana Medicare Advantage clients using Centra Health. Reach out immediately, inform them of the change, and ask them to contact you to discuss options.
- Communicate this change to all your Humana Medicare Advantage clients and ask them to contact you if they have any concerns.
The Agility Advantage
There is a lot to accomplish in a short timeframe. Agility helps Medicare agents quickly find the best solutions for members who want to keep Centra Health facilities in-network.
- Contact our Dedicated Producer Support at (866) 590-9771 or support@enrollinsurance.com to answer any insurance questions and direct you to our Medicare, ACA, and ancillary experts. They can also add you to our weekly email list for tips and updates.
The Agility team does this nationwide and is ready to help Virginia Medicare agents do it too. This AEP, let Agility help you grow your capabilities and seize opportunities like this.
